Articles

 Can I add rdns?

You can change your rdns in the control panel.

 Can I upgrade my account at a later time?

Yes, you can upgrade your account at anytime. You may upgrade options such as disk space ram ip...

 Do you have an uptime guarantee?

Yes, we offer a 99.9% network uptime guarantee back by our SLA

 Do you offer a money-back guarantee?

Yes, all our hosting packages excluding Dedicated Servers include a 7-day money-back guarantee....

 Do you offer managed VPSs and Dedicated Servers?

We do not offer any kind of server management. All servers are unmanaged.

 Does DDoS protection come as a standard part of all hosting plans?

Yes. We offer FREE DDoS protection on our kvm hosting plans up to 500gb/s and 700mp/s for...

 How long does it take for my account to be activated?

VPSs are provisioned immediately upon successful payment and automated fraud check completion.*...

 How will I receive my login details?

You will receive your login details via email.

 Is there any downtime if I upgrade my VPS?

No, upgrades are seamless and involve zero downtime accept that they need to be powered off then...

 May I move my vps server to another location?

Yes. You may move your vps to one of our other locations. We do this for free the first time. We...

 Troubleshooting Network Speeds (Upload/Download)

There are a great deal of factors that can affect upload and download speeds from a dedicated...

 Unlimited Bandwidth FAQ

All kvm vps include unlimited bandwidth. There are never any overages and your service will...

 What hours is technical support available?

Web hosting support is fully available every day. 24 hours a day, 7 days a week, 365 days a year....

 What is Web Hosting?

There are a lot of ways to define web hosting that are very application specific. In simple terms...

 What type of payments do you accept?

We accept credit card (Visa, MasterCard, Discover & American Express) payments and Ali Pay We...

 When are my renewal invoices issued/due?

Invoices are generated 7 days before their respective due date.

 Where are your servers located?

We utilize coresite LA 2 in Los Angeles,QTS Data center in New York Metro,Continum Data Center in...

 Why Does My IP Show An Inaccurate Geolocation?

Frequently, an IP address’ geolocation will inaccurately display a location far from where the...